Shipping policy

Shipping Information

Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible.

Domestic Shipping (Pakistan)

  • We ship to all cities and regions across Pakistan.
  • Flat Shipping Fee: PKR 1,393 per order.
  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Estimated delivery time is 3–7 business days, depending on your location.
  • Delivery times may be extended during public holidays, peak shopping seasons, or due to unforeseen courier delays.

International Shipping

We proudly offer worldwide shipping to customers across the globe.

  • Flat International Shipping Fee: USD 9.99 per order.
  • International orders are processed within 1–3 business days.
  • Estimated delivery time is 7–14 business days, depending on the destination country and customs processing.

  • Delivery times may vary due to customs clearance, local postal services, weather conditions, or other factors beyond our control.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or other fees charged by their country's customs authorities. These charges are not included in the shipping fee.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available), allowing you to monitor your package's progress.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

While we work with trusted shipping partners, delivery delays may occasionally occur due to circumstances beyond our control. If your order has not arrived within the expected delivery timeframe, please contact our customer support team, and we will assist you in tracking your shipment.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.